Aeromexico vs Volaris vs Viva Aerobus – Which Mexican Airline Reigns Supreme?”
When it comes to flying in and around Mexico, travelers often find themselves weighing options among Aeromexico, Volaris, and Viva Aerobus.
These three airlines are the dominant players in the Mexican aviation market, each catering to different types of passengers with unique offerings.
In this article, I’ll share my personal insights to help you decide which airline best suits your travel needs.
Key Takeaways:
Here’s a table comparing the airlines based on their discount policies, refund options, and special offers:
| Airline | Discounts | Refund Options | Special Offers |
|---|---|---|---|
| Aeromexico | Offers discounts for frequent flyers via the Club Premier program and occasional sales. | Refunds depend on the fare type; non-refundable fares are common. | Promotions during holiday seasons and discounts for loyal customers through Club Premier points. |
| Volaris | Known for frequent discounts through its VClub membership, including early access to sales. | Refunds are limited, and credit is often offered instead of cash refunds. | Discount bundles for flights and baggage or ticket add-ons through “More for Less” promotions. |
| Viva Aerobus | Famous for ultra-low-cost fares and flash sales; promotions are frequent. | Refunds are rare; typically, only credit for future flights is provided. | Offers heavily discounted tickets during flash sales and seasonal promotions like “Viva Friday Deals.” |
Summary:
- Volaris is the best choice for consistent discounts via VClub membership.
- Viva Aerobus stands out for its ultra-budget fares and frequent flash sales.
- Aeromexico offers discounts primarily for loyal customers but focuses more on premium service than discounts.
Aeromexico: The Flagship Carrier
As Mexico’s flagship carrier, Aeromexico offers a premium experience compared to its competitors. If you value comfort and reliability, Aeromexico might be your best bet.
Strengths:
- Extensive Route Network: Aeromexico flies to numerous domestic and international destinations, including the U.S., Europe, Asia, and South America. Popular destinations include Mexico City, Cancun, Paris, Madrid, and Tokyo.
- Premium Service: They offer multiple cabin classes, including Economy, Premium Economy, and Business Class. Expect complimentary meals, beverages, and in-flight entertainment on most flights.
- Loyalty Program: Aeromexico’s Club Premier program, partnered with SkyTeam, provides excellent rewards for frequent flyers.
Aircraft and Seating:
- Aircraft Types: Aeromexico operates a mix of Boeing 737s, 787 Dreamliners, and Embraer E-Jets.
- Newer Aircraft: The Boeing 787 Dreamliner is the crown jewel of their fleet, offering state-of-the-art technology, improved fuel efficiency, and enhanced passenger comfort.
- Seats: Business Class features lie-flat seats, while Economy offers standard legroom and adjustable headrests.
Star Ratings:
According to Skytrax, Aeromexico holds a 4-star rating for its service quality and amenities.
Weaknesses:
- Higher Costs: Aeromexico’s tickets are often pricier compared to low-cost carriers.
- Limited Budget Options: Unlike competitors, they don’t focus heavily on ultra-budget-friendly fares.
Ideal For:
Business travelers, international travelers, and those who prioritize comfort over cost.
Bonus: Here is a detailed guide of traveling to Santorini (Mexico) by a local expert guide
Volaris: Mexico’s Largest Low-Cost Carrier
Volaris has made a name for itself as a budget-friendly airline that doesn’t skimp on essential services. If affordability is your main concern, Volaris could be the perfect choice.
Strengths:
- Affordable Fares: Volaris consistently offers some of the lowest fares in the market, making it a favorite for cost-conscious travelers.
- Customizable Options: Their “Basic” fare includes only a seat, but you can add extras like luggage, meals, or priority boarding as needed.
- Modern Fleet: Volaris operates a young fleet of Airbus A320 and A321 aircraft, known for reliability and efficiency.
Destinations:
- Domestic: Covers nearly all major cities in Mexico, including Tijuana, Guadalajara, and Merida.
- International: Focuses primarily on the U.S., with flights to cities like Los Angeles, Chicago, and Miami.
Aircraft and Seating:
- Aircraft Types: Operates Airbus A320neo and A321neo.
- Newer Aircraft: The A320neo and A321neo models are among the newest in their fleet, offering lower emissions and quieter cabins.
- Seats: Standard Economy seating with slimline designs; legroom can feel tight for taller passengers.
Star Ratings:
Skytrax rates Volaris with 3 stars, reflecting its no-frills, budget-focused service.
Weaknesses:
- Additional Fees: While the base fare is low, costs can add up quickly if you’re adding checked bags, seat selection, or in-flight amenities.
- Limited Comfort: Seats are smaller, and legroom is minimal, which may be an issue on longer flights.
Ideal For:
Budget travelers, students, and families looking for cheap domestic or short-haul international flights.
Viva Aerobus: The Ultra-Low-Cost Contender
Viva Aerobus takes budget flying to the next level, often undercutting competitors with its ultra-low-cost model. For those who prioritize savings above all, Viva Aerobus is hard to beat.
Strengths:
- Lowest Fares: Viva Aerobus frequently offers promotional deals, sometimes cheaper than a bus ticket for the same route.
- Simple Options: The airline offers a no-frills experience with straightforward pricing and add-ons.
- Growing Network: While not as extensive as Aeromexico, Viva Aerobus is rapidly expanding its routes across Mexico and select U.S. destinations.
Destinations:
- Domestic: Strong presence in cities like Monterrey, Mexico City, and Cancun.
- International: Focused on select U.S. cities, such as Houston and Las Vegas.
Aircraft and Seating:
- Aircraft Types: Operates Airbus A320 and A321 aircraft.
- Newer Aircraft: Their A321neo models are the newest and most fuel-efficient in their lineup.
- Seats: Basic Economy seating with minimal padding and tight legroom.
Star Ratings:
Viva Aerobus has a 3-star rating from Skytrax, aligning with its no-frills, low-cost business model.
Weaknesses:
- Basic Amenities: Don’t expect complimentary snacks, in-flight entertainment, or spacious seating.
- Potential Delays: Customer reviews often mention delays and less consistent service.
Ideal For:
Solo travelers, backpackers, and anyone willing to sacrifice comfort for significant savings.
Key Comparisons:
| Feature | Aeromexico | Volaris | Viva Aerobus |
|---|---|---|---|
| Ticket Price | High | Medium to Low | Ultra-Low |
| Cabin Classes | Economy, Premium, Business | Economy Only | Economy Only |
| In-Flight Services | Comprehensive | Minimal | Minimal |
| Route Network | Extensive International | Primarily Domestic + U.S. | Domestic + Select U.S. |
| Seats | Comfortable with Recline | Slimline, Tight Legroom | Basic, Minimal Padding |
| Aircraft | Boeing 787, Newer Fleet | Airbus A320neo, New Fleet | Airbus A321neo, New Fleet |
| Loyalty Program | Club Premier (SkyTeam) | VClub (Membership Discounts) | None |
| Star Rating | 4 Stars | 3 Stars | 3 Stars |
My Final Thoughts
Choosing between Aeromexico, Volaris, and Viva Aerobus comes down to your priorities. If you’re flying internationally or seeking a premium experience, Aeromexico’s comprehensive services make it worth the splurge. For domestic flights on a budget, Volaris strikes a good balance between cost and service. And if you’re looking for the absolute cheapest way to get from point A to point B, Viva Aerobus is your go-to.
No matter which airline you choose, make sure to book early, check for hidden fees, and pack light if you’re opting for the budget carriers. Safe travels!
